Support


Read

Read by QxMD

 

 

Q: How do I gain access to my university’s electronic holding and access to full text with one tap by setting up automatic login ?

A: It’s quite simple.  Detailed graphical explanation here.

Q: Is it safe for me to enter my university/library proxy information?

A: Rest assured that your credentials are encrypted and saved on your device (not our server). We only use your password to get you access to the papers you want to read.  It’s essentially the same as using a password keeper on a web browser except we do one better by using Apple’s Keychain encryption.

Q: How are PDFs stored?

A: For any papers that you add to your favorites, the PDF will stay saved on your device until you delete the paper from your favorites.

Any papers in your recents list that had the PDF downloaded will stay in temporary memory until the “Recent” list is refreshed.  We only keep the last 20 papers in the recents list to ensure we are not filling your devices with PDFs you may not want to store forever.

If you use iCloud to back up your iOS device and the app, your downloaded PDFs will be backed up along with the app.

Q: How can a website or non-iOS mobile app provide access to full text articles using Read?

A: Link to http://qxmd.com/r/PMID remembering to replace PMID with the PubMed ID of the article of interest. If this link is included in an iOS app or a website being viewed on iPhone or iPad,  Read will launch the specified abstract and full text article if possible.  If Read isn’t installed, a message will request that the app be installed in order to view the article.  If a user clicks on this link from a desktop browser or another mobile device, they’ll be provided with the article’s abstract.   Full support for the web and other platforms such as Android are coming soon.  Learn more

Q:  How do I save an article in my favorites?
A: While viewing the abstract, full text pdf or full text on the web (html), tap on the star icon.  Add labels and/or indicate the paper is “Landmark Research” or an “Outstanding Review”   Tap ‘Done’.
The paper is now saved in your favorites section.  To find your list of favorite articles, tap on the star icon.
See a 30 second video: http://youtu.be/HKLhVYmqWIo

Q:  If I have a WordPress web site, do you have a plugin that makes it easy to add citations to my site that integrate with Read?

A: Yes!  Just add a new plugin within WordPress and search for PMID Citations with Read.  Click here for instructions.

Q: Do you have code for iOS apps to easily provide access to full text articles using Read?

A: Yes! Use this code, being careful to change [myCompanyName] to your company or app’s name.

// to open a paper in the 'Read by QxMD' app, simply use the following URL format:

// readbyqxmd://openpmid/[myCompanyName]/pmid (where [myCompanyName] is replaced by your company's name
//
// e.g.:
//

- (void)openPMID:(NSNumber *)pmid {
    
    NSString *customUrlString = [NSString stringWithFormat:@"readbyqxmd://openpmid/myCompanyName/%@", pmid];
    NSURL *qxCustomURL = [NSURL URLWithString:customUrlString];
    
    BOOL isAppInstalled = [[UIApplication sharedApplication] canOpenURL:qxCustomURL];
    
    
if(isAppInstalled) {
        
        [[UIApplication sharedApplication] openURL:qxCustomURL];
    }
    else {
        
        //display popup
        [[[UIAlertView alloc] initWithTitle:@"Read this Article?"
                                    message:@"Download \"Read by QxMD\" from the App Store to read this paper (Free download)"
                                   delegate:self
                          cancelButtonTitle:@"Cancel"
                          otherButtonTitles:@"Download", nil] show];
    }
}

- (void)alertView:(UIAlertView *)alertView willDismissWithButtonIndex:(NSInteger)buttonIndex {
    
    //Download

    if(buttonIndex == 1) {   
        [[UIApplication sharedApplication] openURL:[NSURL URLWithString:@"https://itunes.apple.com/app/read-personalized-medical/id574041839?mt=8"]];
    }
}

 

Q: Can I turn off push notifications?

A:  Yes.  Push notifications are designed to keep you connected with the latest breaking research.  However, if you prefer not to receive these notification, they can be changed on your settings page.  Instructions

 

Please send any questions or difficulties to support@qxmd.com.