Satisfaction of 13,655 patients with laser vision correction at 1 month after surgery.

PURPOSE: To assess the level of laser vision correction patient satisfaction achieved by a large corporate provider of refractive surgery.

METHODS: A computer-based, interactive survey was used to query patients regarding their satisfaction with the services, experience, and results of their laser vision correction procedure.

RESULTS: Responses from 13,655 consecutive patients who completed their 1-month postoperative examination were analyzed in this study. A very high level of satisfaction was observed both for the quality of postoperative care provided (98.6%) and for the visual results obtained (95.0%). Most patients (94.2%) indicated that the surgery improved their life, and most would recommend both laser vision correction (96.5%) and the corporate provider (97.5%) to friends and family.

CONCLUSIONS: Patients report a high level of satisfaction with laser vision correction performed by a large corporate provider.